MeetZaya Facilitation Addendum

Specific guidance for delivering the MeetZaya case study in 201 — the reckoning — which is structurally different from the skill-teaching sessions around it.

Why the MeetZaya Case Study Is Different

Most of the course teaches skills. Each insight gets 15 minutes of instruction, with teaching notes and transitions. The facilitator's role is to explain, demonstrate, and guide discussion.

The reckoning delivers a 45-minute narrative. The MeetZaya case study is the centrepiece. The facilitator is telling a failure story — not teaching a technique. This requires a different mode, and the room should feel different. The energy shifts from "here is how to do this" to "here is what happened to someone who did everything right and still failed."